If your searches aren't finding books you're sure are in the catalogue...
Click the magnifying-glass icon in the search box — this pops up a menu of search types. You may find you've accidentally asked Voluminous to search only in part of the catalogue. Click "All" in the popup menu to make sure you're searching the whole catalogue.
If a book won't download...
- Check that your Internet connection is working.
- Do you run an "ad-blocker", Internet filter or proxy server? Sometimes these can interfere with downloads. Try turning it off and restarting Voluminous.
If a book won't open after downloading...
We checked every book in the catalogue before making Voluminous available, but since new books are added all the time, there's a very small chance a new book might not work.
If a book opens, but looks wrong...
As we don't supply the books themselves, we can't do anything to change a book's contents. If it contains typing errors, or incorrect information, it is out of our hands (and we can't "ban" a book either, before anyone asks!)
If the catalogue never updates with new books...
Voluminous checks for new books about once a week. If, after eight days, you've got no updates:
- Try quitting and re-opening Voluminous.
- Check that your Internet connection is working.
- Do you run an "ad-blocker", Internet filter or proxy server? Sometimes these can interfere with downloads. Try turning it off and restarting Voluminous.